Online Course

Understanding Multiplexing


Understanding Multiplexing is an introductory course designed to provide participants with an overview of different multiplexing technologies used in the cable industry. Understanding how these technologies work is key to understanding the way services are delivered to the customers. The course looks at the different versions of time division multiplexing, frequency division multiplexing and wave division multiplexing. We will also explore the basics of using fiber optics to transmit data.

Included in the Course

  • Engaging and Interactive LightningMod™ to prepare the learner for training
  • In-depth interactive eBook modules
  • Module assessments
  • Course final exam
  • Fun VirtuGame® to improve absorption and retention of competencies

Requirements for Successful Course Completion

  • Module quizzes 70% or higher
  • Course final test 70% or higher

You may take the course final test up to 3 times.


The course is delivered online via the SCTE virtual classroom, or it may be completed in ½ day (4 hours) as an onsite.

Online learners interact with web-based course materials and complete assessments (quizzes) at a time that is convenient for them. Learners may also contact the instructor when they have questions.

SCTE recommends learners spend approximately 1 - 2 hours per week, on average, completing the various course activities in order to maximize the learning benefits. 100% of the schedule is determined by the learners (interacting with online materials, completing quizzes and a final exam).

Target Audience

  • Customer-Facing Installers
  • Customer-Facing Technicians
  • Service Technicians
  • Headend Technicians
  • System Designers
  • Non-technical Managers:
    • Executives
    • Marketing managers
    • Public and government affairs managers
    • Customer service managers

Recommended Prerequisites

SCTE Understanding Cable Technology Course



Upon Successful Completion

  • SCTE course completion certificate
  • 1 recertification units (RUs) towards SCTE certification renewal