Automated Remote Proctoring Guide
Additional Resources
Last updated: June 9, 2025
SCTE Certification Resource Links
Exam Platform Links
- Policies
- Troubleshooting
- Unsupported Operating System (OS)
- Camera Troubleshooting
- Camera Permissions
- Audio Troubleshooting
- Audio Permissions
- Manually Updating Hardware Drivers (Windows)
- Virtual Webcam or Virtual Microphone Not Supported
- Remove Virtual Webcam Software
- Desktop Share Troubleshooting (macOS)
- Desktop Share Troubleshooting (Windows, Chrome OS, Linux)
- Slow or Unstable Internet Connections
- Slow Image Processing Results in a Failed Connection Test
- Interception Detected (VPN and Proxy Connections)
- Unable to Establish a Connection
- Connection Lost
- Camera Troubleshooting – Switch Camera Input
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