Online Certification Exam

Business Class Services Specialist (BCSS) v2.0 - ONLINE EXAM

The SCTE Business Class Services Specialist (BCSS) v2.0 certification describes the knowledge of a technician who will install and troubleshoot business services for small to medium businesses. The successful certification candidate will have the business services knowledge to instill employer confidence, employee value, and impact the metrics of the customer experience.

BCSS Position Description

BCSS Certification Study Resources

Focus on the topics in the exam curriculum that you need to study the most. You may rely upon local technical sessions and certification study groups at SCTE chapters to build your knowledge. In addition, national SCTE onsite and online training courses, vendor training, books and archived webinars as well as education at SCTE events, on-the-job training, publications and other technical resources may help prepare candidates for certification.

Optional courses to gain advanced knowledge of commercial networking and Wi-Fi™ technologies:

If you would like a list of all the competencies that will be tested on during the certification, contact

An individual who uses the suggested study resources has reasonable assurance that a significant number of exam topics are covered throughout the study resources.

Equal opportunity will be provided to all certification candidates regardless of race, religion, sex, national origin, age, color, ancestry, mental or physical disability or handicap, veteran's status or any other classification protected by applicable law.