Online Certification Exam

Business Class Services Specialist - ONLINE EXAM

There is a new certification available and this certification will only be available to purchase until December 31st 2021.

The SCTE Business Class Services Specialist Certification describes the knowledge of an experienced technician who will perform business level installations for small to medium business class customers. Successful candidates have the knowledge to install and troubleshoot as required to repair or restore the customer’s business service. Topic categories include:

  • Enterprise Voice
  • Ethernet Services
  • Performance Verification
  • Fault Management
  • Customer Service
  • HFC Networks
  • Networking Fundamentals
  • Managed Services

BCSS Certification Study Resources

Focus on the topics in the exam curriculum that you need to study the most. You may rely upon local technical sessions and certification study groups at SCTE chapters to build your knowledge. In addition, national SCTE onsite and online training courses, vendor training, books and archived webinars as well as education at SCTE events, on-the-job training, publications and other technical resources may help prepare candidates for certification.

After reviewing the list of exam topics, candidates may determine they need additional resources. Some of the resources may be helpful in preparing for the exam, depending on the candidate’s experience and knowledge of the field.

If you would like a list of all the competencies that will be tested on during the certification, contact

An individual who uses the suggested study resources has reasonable assurance that a significant number of exam topics are covered throughout the study resources.

Equal opportunity will be provided to all certification candidates regardless of race, religion, sex, national origin, age, color, ancestry, mental or physical disability or handicap, veteran's status or any other classification protected by applicable law.