SCTE Chapter Technical Training

Shasta Rogue Chapter Field Technician Workshop

October 31, 2019

Charter Communications
1862 SE Godsey Rd
Dallas, OR 97338

Shasta Rogue Chapter Field Technician Workshop Event: Field Technician Workshop- It will be a hands-onworkshop held on October 31st at our Grants pass training center. This will bea great session for any newly hired technicians or someone that just needs abit of a refresher, covering items such as meter fundamentals, phone troubleshooting and customer experience.Date: October 31, 20198:00am-5:00pmLocation: Charter Communications1862 SE Godsey RdDallas, Oregon 97338Cost - $0.00EventDescription – This is live learning workshop is intendedfor the new hire Field Technicians. This 8 hour workshop will cover RF meterusage fundaments, Video, HSD, phone residential troubleshooting, CPEdiagnostics and customer experience. Workshop is lead but industry professionals to help guide new hire FieldTechnicians through some of the daily situations they will encounter. The workshop is designed to be interactivewith hands on demonstrations for the participants coupled with peer mentoring.Contact – JoeWhisenhunt at formore information