SCTE Webinars

Executive Webinar: Difficult Conversations

December 5, 2019

Do people in your organization engage in the phenomenon known as “violent politeness”? Examples of this politeness include not having honest conversations, not offering up dissenting opinions, or not naming the unmentionables. In this silence things like mistrust, lack of clarity, and disengagement can emerge and block our ability for greater success.

Armed with research, practical advice, and powerful stories, this presentation will teach you how to shift from violent politeness to candid, curious, and compassionate conversations.

Learning Objectives:

  • Define barriers and create drivers to developing more honest and curious relationships
  • Explore the neuroscience behind stress
  • Learn how to deconstruct your stories and assumptions about a situation or another person
  • Learn a powerful technique for starting a difficult conversation