Online Course

Critical Facilities: Infrastructure


The Critical infrastructure course highlights the design process of a critical facility and takes a deep dive into the support systems that keep the facility up and running. It is important to know where to place the critical facility in the network so that service is not impacted by regional codes and hazards from mother nature or human. The choice to build a new facility or use an existing building in the footprint of the operator’s network have different impacts on the design. The different support systems from powering, HVAC, cabling, and fire protection shape the design of the critical facility. The critical infrastructure course will give you a foundation of how to make changes to the design so that all pieces fit together.

Included in the Course

  • Engaging and Interactive LightningMod™ to prepare learner for training 
  • In-depth interactive eBook modules 
  • Course final exam
  • Fun VirtuGame® to improve absorption and retention of competencies 

Requirements for Successful Course Completion

  • Completion of Final exam with a passing grade of 70% 
  • Completion of SCTE course feedback form 

Subject Areas

  • Design process 
  • site selection 
  • computer room design 
  • facility support systems 
  • powering 
  • HVAC 
  • Cabling 
  • fire protection 
  • physical and logical security 

Target Audience

This course is designed for individuals that will be auditing or working in the critical facility such as headend and hub sites or a person in the organization tasked to manage facilities.

Recommended Prerequisites

SCTE Broadband TelecomCenter Specialist

Upon Successful Completion

  • SCTE Course Completion Certificate
  • 1 recertification unit (RU) toward SCTE certification renewal