CCNA 2 introduces SCTE·ISBE students to intermediate level networking concepts and technologies using a hands-on approach, with an emphasis on cable operator operations. In addition, the course will assist the student in developing the skills necessary to plan and implement switching and routing polices. SCTE·ISBE courses emphasize critical thinking, problem solving, collaboration, and the practical application of skills.
By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with RIPv1, RIPv2, single-area and multi-area OSPF, virtual LANs, and inter-VLAN routing in both IPv4 and IPv6 networks.
The target audience is anyone who desires a practical and technical introduction to the field of networking. This includes field technicians, data technicians, business technicians, headend technicians, network operation center (NOC) staff, network engineers, network administrators, and IT help-desk staff.
Online, Self-Paced Scheduled with Virtual Instructor
This course is expected to take 12 weeks to complete online, about 4 to 6 hours per week. As an onsite boot camp, the length is 2 days supplemented with online content. Learners view online interactive materials, complete learning activities and NetworkSims (e.g., Packet Tracer & NETLAB+ exercises) at a time that is convenient for the learner. Scheduled virtual online instructor coaching sessions will be optional, but learner participation is strongly suggested by SCTE·ISBE to provide direct interaction with a Cisco Certified Academy Instructor (CCAI). However, if the learner is unable to attend the coaching sessions, all sessions will be recorded. The coaching session times are determined with the learners and instructor during the orientation that is held at the beginning of the course.
Course access information will be emailed when the course is purchased.
- High speed Internet (HSI) connection
- Updated Internet Browser (Chrome, Firefox, Safari or Internet Explorer)
- Ability to install Packet Tracer software
- Cisco Certified Network Associate 1: Introduction to Networks
NOTE: A learner can ONLY sign up for a single CCNA course at a time.
- SCTE·ISBE Training Portal
- Cisco Academy materials, exercises and exams
- Packet Tracer for NetworkSims™
Interactive and engaging SCTE·ISBE and Cisco Network Academy course content that includes chapter assessments, learning activities, VirtuGames, practice exams and a course final confirmation of learning, along with, a requirement to complete many hands-on labs using the NetworkSim™ platform Packet Tracer.
Upon learner request, additional NetworkSims are available through remote access using SCTE·ISBE’s NETLAB+. NETLAB+ supports actual routers, switches and adaptive security appliances (ASA), along with full lab activities.
- SCTE·ISBE Course Completion Certificate
- Cisco Course Completion Certificate
- 2 Recertification Units (RUs) toward SCTE·ISBE certification renewal
- Discount Certification Exam Voucher from the SCTE·ISBE Cisco Academy
Upon completion of this course, students will:
- Understand and describe switching concepts and the operation of Cisco switches
- Understand and describe the purpose, nature, and operations of a router, routing tables, and the routing lookup process
- Understand and describe how VLANs create logically separate networks and how routing occurs between them
- Understand and describe dynamic routing; distance vector routing and link-state routing protocols
- Configure and troubleshoot static routing, default routing and HOST routes
- Configure and troubleshoot (RIP and RIPng)
- Configure and troubleshoot an Open Shortest Path First (OSPF) network
- Understand, configure, and troubleshoot access control lists (ACLs) for IPv4 and IPv6 networks
- Understand, configure, and troubleshoot Dynamic Host Configuration Protocol (DHCP) for IPv4 and IPv6 networks
- Understand, configure, and troubleshoot Network Address Translation (NAT) operations
- Understand, configure, and troubleshoot Network Time Protocol (NTP)
- Enhanced network analytics; Cisco Discovery Protocol (CDP)
- Routing Concepts
- Static Routing
- Dynamic Routing
- Introduction to Switched Networks
- Switch Configuration
- Virtual Local Area Networks (VLANs)
- Access Control Lists (ACL)
- Dynamic Host Configuration Protocol (DHCP)
- Network Address Translation (NAT) for IPv4
- Device Discovery, Management and Maintenance
Chapter 1: Routing Concepts
- Demonstrate characteristics of a network
- Explain the similarities between routers and computers
- Describe how routers interconnect networks
- Explain the concept of a router being a default gateway
- Explore methods to access a router such a console and telnet
- Use documentation to design an IP address scheme for a network
- Use Command Line Interface (CLI) to configure initial settings on a router
- Describe the concept of a “loop-back” interface
- Use CLI to validate router configuration
- Explain how a packet is sent across a circuit-switched network
- Define “best-path”, “load-balancing” and “administrative” distance
- Define the routing decision process
- Explore the routing table
- Understand how static routing and dynamic routing protocols are used in the network
Packet Tracer Labs:
- 22.214.171.124 Packet Tracer - Configuring IPv4 and IPv6 Interfaces
Chapter 1: Exam
Chapter 2: Static Routing
- Define “next-hop” concepts with respect to static routing
- Explore the reasons for using static routes and when to use them over dynamic routing
- Define four types of static routes: standard, default, summary and floating
- Use CLI to configure static routes for both IPv4 and IPv6 networks
- Follow a packet through a network using strictly static routing
- Troubleshoot all four static routes and in both IPv4 and IPv6 networks
Packet Tracer Labs:
- 126.96.36.199 Packet Tracer - Configuring IPv4 Static and Default Routes
- 188.8.131.52 Packet Tracer - Configuring Floating Static Routes
- 184.108.40.206 Packet Tracer - Troubleshooting Static Routes
- Packet Tracer - Chapter 2 Practice Skills Assessment
Chapter 2: Exam
Chapter 3: Dynamic Routing
- Describe how dynamic routing protocols have evolved
- Explore dynamic routing operation
- Compare dynamic routing to static routing
- Define what a routing “advertisement” is
- Describe Routing Information Protocol (RIP)
- Use CLI to verify RIP configuration
- Describe the concept of a “passive interface”
- Define “auto-summarization” and how it relates to RIP
- Describe what “default route”, why it is important to accessing the internet and how the information is relayed across a network.
- Explore RIP version “2” and use CLI to configure RIPv2
- Describe IPv4 and IPv6 routing tables
Packet Tracer Labs:
- 220.127.116.11 Packet Tracer - Configuring RIPv2
Chapter 3: Exam
Chapter 4: Introduction to Switched Networks
- Explain how switched networks support small to medium-sized businesses.
- Explain how data, voice, and video are converged in a switched network.
- Describe a switched network in a small to medium-sized business.
- Explain how Layer 2 switches forward data in a small to medium-sized LAN.
- Explain how frames are forwarded in a switched network.
- Compare a collision domain to a broadcast domain.
- 18.104.22.168 Activity: Frame Forwarding Methods
Chapter 4: Exam
Chapter 5: Switch Configuration
- Explore the boot-up sequence for a LAYER-2 switch
- Examine the Light Emitting Diodes (LEDs) on the faceplate of a switch
- Describe “In-Band” access to switch via a “console cable”
- Define frame transmission methods, such as “duplex” and “1/2 duplex”
- Explore initial switched network troubleshooting methods
- Describe “Out-of-Band” access to a switch via Secure Shell (SSH)
- Describe Cisco’s Port Security features and why it is needed
- Use CLI to configure port security
- Troubleshooting port security
Packet Tracer Labs:
- 22.214.171.124 Packet Tracer - Configuring SSH
- 126.96.36.199 Packet Tracer - Configuring Switch Port Security
- Upload 188.8.131.52 Packet Tracer - Skills Integration Challenge
Chapter 5: Exam
Chapter 6: VLANs
- Describe the concept of Virtual Local Area Networks (VLANs) and why they are needed
- Define what a data VLAN is versus a Voice VLAN
- Explore “VLAN Tagging” and the IEEE standard 802.1Q
- Explain what “VLAN trunks” are, why they are need and how to implement them
- Define Cisco’s Dynamic Trunking Protocol (DTP)
- Use CLI to create VLANs, name them and assign to switch-ports
- Explore how to validate VLAN configuration on a switch via CLI
- Troubleshoot VLANs via CLI
- Explore the concept of inter-VLAN routing and when to use it
- Use CLI to configure and verify inter-VLAN routing
- Troubleshoot inter-VLAN via CLI
Packet Tracer Labs:
- 184.108.40.206 Packet Tracer - Investigating a VLAN Implementation
- 220.127.116.11 Packet Tracer - Configuring VLANs
- 18.104.22.168 Packet Tracer - Configuring Trunks
- 22.214.171.124 Packet Tracer - Troubleshooting a VLAN Implementation - Scenario 1
- 126.96.36.199 Packet Tracer - Configuring Router-on-a-Stick Inter-VLAN Routing
- Upload 188.8.131.52 Packet Tracer - Skills Integration Challenge
Chapter 6: Exam
Chapter 7: Access Control Lists
- Describe Access Control Lists (ACLs) and why they are needed
- Explore how packets are filtered using ACLs
- Examine the concept of a “wildcard” when configuring ACLs on a router
- Explore ACL guidelines and best practices
- Define numbered and named ACLs and when to use one over the other
- Explore the differences between IPv4 and IPv6 ACLs
- Explain the concept of using ACLs to limit Telnet and SSH access to a device
- Use CLI to configure and troubleshoot ACLs
Packet Tracer Labs:
- 184.108.40.206 Packet Tracer - Configuring Numbered Standard IPv4 ACLs
- 220.127.116.11 Packet Tracer - Configuring Named Standard IPv4 ACLs
- 18.104.22.168 Packet Tracer - Troubleshooting Standard IPv4 ACLs
- Upload 22.214.171.124 Packet Tracer - Skills Integration Challenge
Chapter 7: Exam
Chapter 8: Dynamic Host Configuration Protocol (DHCP)
- Explain the concept of how IP addressing is managed with Dynamic Host Configuration Protocol (DHCP)
- Define DHCP messaging for IPv4; Discover, Offer, Request and Acknowledgement
- Explore DHCP operation on a server and client
- Use CLI to implement and troubleshoot DHCP configurations for IPv4 networks
- Explore Stateless Address Auto-Configuration (SLAAC) in IPv6 networks
- Define Neighbor Discovery in IPv6 networks
- Learn the process of SLAAC and how routers interact with clients so they can obtain an IPv6 addresses automatically
- Explore “Stateless” versus “Stateful” DHCP in IPv6 networks and when to use one over the other
- Define DHCP messaging for IPv6; Solicit, Advertise, Request and Reply
- Use CLI to troubleshoot DHCPv4, Stateless DHCPv6 and Stateful DHCPv6
Packet Tracer Labs:
- 126.96.36.199 Packet Tracer - Configuring DHCPv4 Using Cisco IOS
- 188.8.131.52 Packet Tracer - Skills Integration Challenge
- Upload 184.108.40.206 Packet Tracer - Skills Integration Challenge
Chapter 8: Exam
Chapter 9: Network Address Translation (NAT) for IPv4
- Explain how NAT provides IPv4 address scalability in a small to medium-sized business network.
- Configure NAT services on the edge router to provide IPv4 address scalability in a small to medium-sized business network.
- Troubleshoot NAT issues in a small to medium-sized business network.
Packet Tracer Labs:
- 220.127.116.11 Packet Tracer - Configuring Dynamic NAT
- 18.104.22.168 Packet Tracer - Configuring Port Forwarding on a Wireless Router
- 22.214.171.124 Packet Tracer - Verifying and Troubleshooting NAT Configurations
- Upload 126.96.36.199 Packet Tracer - Skills Integration Challenge
Chapter 9: Exam
Chapter 10: Device Discovery, Management and Maintenance
- Explore Cisco’s Cisco Discovery Protocol (CDP) feature and why it is helpful
- Use CLI to configure and verify CDP information
- Explore Link Layer Discovery Protocol (LLDP) and why it is helpful
- Compare CDP to LLDP and when to use one over the other
- Describe how accurate network timing is achieved using Network Time Protocol (NTP)
- Use CLI to configure and verify NTP
- Explore what “Syslog” is and why it is so very important for network monitoring
- Define the eight Syslog messages and their format
- Use CLI to configure and verify Syslog operation
- Explore how Trivial File Transfer Protocol (TFTP) is used to backup, or obtain, device configuration files
- Explore the process of password recovery on devices
- Explain how newer devices have USB ports for ease of maintenance
- Explore how IOS versions are labeled, and that means to a technician, and how to verify a device’s IOS
- Describe the IOS licensing process
Packet Tracer Labs:
- 10.1.1.4 Packet Tracer - Map a Network Using CDP
- 10.2.3.5 Packet Tracer - Configuring Syslog and NTP
- Upload 10.4.1.1 Packet Tracer - Skills Integration Challenge
Chapter 10: Exam
Course Practice Final Exam (Optional)
Requirements for Successful Course Completion:
Course Final Exam|
Cisco and SCTE·ISBE Course Evaluation
CCENT (ICND 1) Practice Certification Exam (Optional)
Download Cisco Course Completion Certificate
Download SCTE·ISBE Course Completion Certificate
Upon Successful Course Completion Learners will Receive:
- Attend orientation and if available participate or view weekly coaching sessions.
- Recordings can be viewed by simply going to the WebEx symbol (green & blue ball-shape icon) for a given week and selecting the “Recordings” tab.
- Review and read online course content within the Cisco Academy.
- SCTE·ISBE recommends that learners complete all activities and exercises within the Cisco Academy. Learners are required to upload assigned Packet Tracer (PT) exercises. The PT program must be installed prior to starting the exercises. The program and exercises can be found in the “Course Materials” section. The questions in the PT files are for the learner’s own personal reflection.
- Average score of 80%, or greater, on all chapter exams and the course final exam.
- Participants may take exams up to 3 times. Additional, final exam retakes may require instructor approval.
- Course grade weights are 30% for required exercises/skills (assignments), 30% for chapter exams and 40% for the final exam. The pretest and practice final are optional.
- For additional hands-on activities, SCTE·ISBE offers an optional practice platform called NETLAB.
- For questions regarding the content, activities, exercises or exams, please contact your instructor directly. For all other needs, please use the “Help Desk” contact information.
- OPTIONAL, but HIGHLY RECOMMENDED: Complete all non-assigned chapter Packet Tracers and NETLAB+ sessions!
Certification Exam Information:
- SCTE·ISBE Course Completion Certificate.
- Cisco Course Completion Certificate.
- Certificates are provided within two weeks after course closes.
- Three (3) recertification units (RUs) toward SCTE·ISBE certification(s) renewal.
- Knowledge is power, and certification is proof. Certifications allow learners to be taken seriously in the networking and cable profession. Cisco offers a valuable voucher discount to help them meet their certification goal. Learners with a 75% or better (SCTE·ISBE is 80%) on the first final exam attempt are eligible for a 50% discount voucher on the retail cost of a Cisco certification exam. Exam voucher discounts must be used within three (3) months of becoming eligible and require up to a 14-day processing time.
- The discount applies to ICND1, ICND2, CCNA composite and CCNA Security exams.
- After completing CCNA 1 to CCNA 4 learners are prepared to sit for the CCNA exam number 200-125 or for those doing CCNA in two parts the Interconnecting Cisco Network Devices (ICND) 1 exam number is 100-105 and ICND 2 exam number is 200-105.
- The SCTE·ISBE CCNA program prepare individuals for the SCTE·ISBE Internet Protocol Engineering Professional (IPEP) Industry certification.
- NOTE: Cisco certification exams are scheduled at Pearson VUE