Broadband Wireless Specialist

Broadband Wireless Specialist (BWS)
This course is designed to provide a comprehensive understanding of wireless networks in homes and small businesses. Learners will gain an understanding of: Wi-Fi standards, Wi-Fi network devices, planning & implementation, security, RF basics, antenna theory and Wi-Fi troubleshooting.

Prerequisite:
SCTE/ISBE Understanding Cable Technology
SCTE/ISBE Broadband Premises Installation and Services 

Target Audience:
Customer Facing Installers
Customer Facing Technicians
Service Technicians
Customer Service Representatives
Field Operation Teams
Network Operation Center and related positions

Requirements for Successful Course Completion:

Module quizzes and course final is an 80% or higher (two attempts provided)


Format and Schedule:
The course is delivered online via the SCTE virtual classroom, or it can be done in 2 days (15 hours) as an onsite.

Online learners will interact with web based course materials and complete assessments (quizzes) at a time that is convenient for them. Learners may also contact the instructor when they have questions.   

Learners spend approximately 2 - 3 hours per week, on average, completing the various course activities in order to maximize the learning benefits. 100% of the schedule is determined by the learners (viewing online materials and completing quizzes).   


Upon Successful Course Completion Participants will receive:
Course Completion Certificate
2 Recertification Units (RUs) toward SCTE certification renewal

Course Modules:
Module 1 - Wireless Networks for Customers Premises (99)
Module 2 - Networking Layers(new)
Module 3 - Wi-Fi Standards and Transmission
Module 4 - Wi-Fi Radio Frequency Fundamentals
Module 5 - Antenna Theory for Wi-Fi Networks
Module 6 - Residential Wireless Networks
Module 7 - Wireless LAN Implementation
Module 8 - Wireless LAN Security and Common Threats
Module 9 - Installing Broadband Wireless
Module 10 - Troubleshooting Wireless Networks

Course Objectives:

Module 01: Wireless Networks for Customers Premises
Define wireless networks for customer premises
      o Intro ZigBee, Z-Wave, Bluetooth, LTE, 5G
Identify wireless home networking devices for residential use
Explore the components of Cable Wi-Fi / Community Wi-Fi
Explore the various agencies responsible for making wireless  work and interoperate
Describe the U-NII and ISM frequency bands found in the RF spectrum that pertain to wireless networks
Cover the various wireless standards
Indicates the application of Wi-Fi extenders

Module 02: Networking Layers
Explore the OSI protocol stack
Examine the layers of the OSI model, along with which layers pertain to wireless
Describe MAC and IP addressing

Module 03: Wi-Fi Standards and Transmission
Differentiate the primary Wi-Fi standards developed by the IEEE
Identify the Wi-Fi Physical (PHY) Layer features 
Identify the Media Access Control (MAC) Layer features 
Identify various modulation and coding techniques used at the physical layer 
Identify various spreading techniques used at the physical layer
Distinguish between different channel widths and their use in a wireless network
Recognize the frequencies of each standard related to 2.4 and 5 GHz

Module 04: Wi-Fi Radio Frequency Fundamentals
Identify the radio frequency propagation fundamentals for wireless networks
      o Describe wavelength, amplitude and phase
Distinguish between the different types of signal propagation losses as they propagate through the air and buildings
Understand aspects of Wi-Fi networks related to transmission mode and data throughput

Module 05: Antenna Theory for Wi-Fi Networks
Explore the properties that make up Wi-Fi/RF signals
Identify the different types of wireless cable networks available for customer premises
Distinguish the theory, radiation patterns, transmission and types of antennas for wireless networks
Define Single User (SU) and Multi User (MU) Multiple Input and Multiple Output (MIMO) Wi-Fi 
Calculate gain, loss and Effective Isotropic Radiated Power (EIRP) to understand antenna properties

Module 06: Residential Wireless Networks
Review the common wireless home networks
      o Describe initial installation considerations when installing wireless broadband services
Define the various mechanisms for managing the home network
      o MoCA and Wi-Fi coexistence
      o ZigBee and Wi-Fi coexistence
      o Cabling the AP using coax or twisted pair
      o Define services including: Universal Plug and Plug, Digital Life Network Alliance and HomePNA
      o Indicate application of Wi-Fi Extenders or range extenders
      o Band steering

Module 07: Wireless LAN Implementation
Define WLAN terminology (move module 1)
Distinguish the operational attributes of wireless LANs
      o WLAN frame flow examples
Identify WLAN client devices
Distinguish attributes associated with using WLAN range extenders 
Explore WLAN Mesh networks as an alternative to repeaters/extenders
Describe  WLAN Frames (move to MAC)
Explain the benefits of channel re-use
Explore the different approaches of MIMO and spatial streams
Understanding the operation of beamforming

Module 08: WLAN Security and Common Threats
Identify WiFi encryption standards used by cable operators
Identify WiFi authentication standards used by cable operators
Identify common security threats to a Wi-Fi network

Module 09: Installing Broadband Wireless
List the steps needed to prepare for broadband wireless installation for cable networks
      o Gather customer requirements
      o Document existing network characteristics
Perform typical step-by-step procedures for installing wireless equipment and clients
Indicate the process for installing wireless equipment and clients in single homes and MDUs
      o Define cabling standards such as T568
Indicate the process used to optimize wireless networks 
Describe how protection mode operates in a Wi-Fi network
Using Power over Ethernet (PoE) in commercial installations
 

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