CCNA1: Introduction To Networks

CCNA 1 introduces SCTE·ISBE learners to fundamental networking concepts and technologies using a hands-on approach.  Programming, cabling and installing routers, L2/L3 switches, IP configuration and other network equipment, with an emphasis on cable operator operations.  In addition, the course will assist the learner in developing the skills necessary to plan and implement small networks across a range of applications. An advanced understanding of TCP/IP, architectures, topologies, OSI model layers and network designs will be taught in the course.  SCTE·ISBE courses emphasize critical thinking, problem solving, collaboration, and the practical application of skills. 

By the end of this course, the learner will be able to build LANs, perform configurations for routers and switches, and implement IP addressing schemes in both IPv4 and IPv6.

Target Audience:

The target audience is anyone who desires a practical and technical introduction to the field of networking. This includes field technicians, data technicians, business technicians, headend technicians, network operation center (NOC) staff, network engineers, network administrators, and IT help-desk staff.


Online, Self-Paced Scheduled with Virtual Instructor

This course is expected to take 12 weeks to complete online, about 4 to 6 hours per week. As an onsite boot camp, the length is 2 days supplemented with online content. Learners view online interactive materials, complete learning activities and NetworkSims (e.g., Packet Tracer & NETLAB+ exercises) at a time that is convenient for the learner. Scheduled virtual online instructor coaching sessions will be optional, but learner participation is strongly suggested by SCTE·ISBE to provide direct interaction with a Cisco Certified Academy Instructor (CCAI). However, if the learner is unable to attend the coaching sessions, all sessions will be recorded. The coaching session times are determined with the learners and instructor during the orientation that is held at the beginning of the course.

Course access information will be emailed when the course is purchased.

System Requirements:

  • High speed Internet (HSI) connection

  • Updated Internet Browser (Chrome, Firefox, Safari or Internet Explorer)

  • Ability to install Packet Tracer software


NOTE: A learner can ONLY sign up for a single CCNA course at a time.


  • SCTE·ISBE Training Portal

  • Cisco Academy materials, exercises and exams

  • Packet Tracer for NetworkSims™

  • Assignments

Course Materials:

Interactive and engaging SCTE·ISBE and Cisco Network Academy course content that includes chapter assessments, learning activities, VirtuGames, practice exams and a course final confirmation of learning, along with, a requirement to complete many hands-on labs using the NetworkSim™ platform Packet Tracer.

Upon learner request, additional NetworkSims are available through remote access using SCTE·ISBE’s NETLAB+. NETLAB+ supports actual routers, switches and adaptive security appliances (ASA), along with full lab activities.

  • SCTE·ISBE Course Completion Certificate

  • Cisco Course Completion Certificate

  • 2 Recertification Units (RUs) toward SCTE·ISBE certification renewal

  • Discount Certification Exam Voucher from the SCTE·ISBE Cisco Academy

Course Objectives:

Upon completion of this course, students will be able to:

  • Understand and be able to describe the devices and services used to support communications in cable networks, which inevitably connect to the Internet

  • Understand and describe the role of protocol layers in cable networks

  • Understand and describe the importance of addressing and naming schemes at various layers of data networks in IPv4 and IPv6 environments

  • Design, calculate, and apply subnet masks and addresses to fulfill given requirements in IPv4 and IPv6 networks

  • Explain fundamental Ethernet concepts, such as media, services, and operations

  • Program a command-line interface (CLI) to perform router and switch configurations using simulation-based learning activities

  • Operate an internetworking operating system (IOS) using simulation-based learning activities

  • Utilize common network utilities to verify network operations and analyze data traffic

  • Explore troubleshooting methods such as; ping, traceroute, extended ping and traceroute and introduction into IOS debugging

Course Modules:

  1. Explore the Network

  2. Configuring a Network Operating System

  3. Network Protocols and Communications

  4. Network Access

  5. Ethernet

  6. Network Layer

  7. IP Addressing

  8. Subnetting IP Networks

  9. Transport Layer

  10. Application Layer

  11. Build a Small Network

Course Outline:

Chapter 1: Explore the Network

  • Explain how networks affect the way we interact, learn, work, and play.

  • Explain how host devices can be used as clients, servers, or both.

  • Explain the use of network devices.

  • Compare the devices and topologies of a LAN to the devices and topologies of a WAN.

  • Describe the basic structure of the Internet.

  • Explain how LANs and WANs interconnect to the Internet.

  • Explain the concept of a converged network.

  • Describe the four basic requirements of a reliable network.

  • Explain how trends such as BYOD, online collaboration, video, and cloud computing are changing the way we interact.

  • Explain how networking technologies are changing the home environment.

  • Identify basic security threats and solutions for both small and large networks.

  • Describe the importance of understanding the underlying switching and routing infrastructure of a network.

Chapter 1: Exam

Chapter 2: Configuring a Network Operating System

  • Explain the purpose of Cisco IOS.

  • Explain how to access a Cisco IOS device for configuration purposes.

  • Explain how to navigate Cisco IOS to configure network devices.

  • Describe the command structure of Cisco IOS software.

  • Configure hostnames on a Cisco IOS device using the CLI.

  • Use Cisco IOS commands to limit access to device configurations.

  • Use IOS commands to save the running configuration.

  • Explain how devices communicate across network media.

  • Configure a host device with an IP address.

  • Verify connectivity between two end devices.

  • Explain the features and functions of Cisco IOS Software.

  • Configure initial settings on a network device using the Cisco IOS software.

  • Given an IP addressing scheme, configure IP address parameters on end devices to provide end-to-end connectivity in a small to medium-sized business network.

Packet Tracer Labs:

  • Packet Tracer - Navigating the IOS

  • Packet Tracer - Configuring Initial Switch Settings

  • Packet Tracer - Implementing Basic Connectivity

  • Upload - Packet Tracer – Skills Integration Challenge

  • (Required Upload to Gradebook Assignments)

Chapter 2: Exam

Chapter 3: Network Protocols and Communications

  • Describe the types of rules that are necessary to successfully communicate.

  • Explain why protocols are necessary in communication.

  • Explain the purpose of adhering to a protocol suite.

  • Explain the role of standards organizations in establishing protocols for network interoperability.

  • Explain how the TCP/IP model and the OSI model are used to facilitate standardization in the communication process.

  • Explain how data encapsulation allows data to be transported across the network.

  • Explain how local hosts access local resources on a network.

Packet Tracer Labs:

  • Packet Tracer - Investigating the TCP-IP and OSI Models in Action

Chapter 3: Exam

Chapter 4: Network Access

  • Identify device connectivity options.

  • Describe the purpose and functions of the physical layer in the network.

  • Describe basic principles of the physical layer standards.

  • Identify the basic characteristics of copper cabling.

  • Build a UTP cable used in Ethernet networks (scope – does not include cabling area discussion).

  • Describe fiber-optic cabling and its main advantages over other media.

  • Connect devices using wired and wireless media.

  • Describe the purpose and function of the data link layer in preparing communication for transmission on specific media.

  • Compare the functions of logical topologies and physical topologies.

  • Describe the basic characteristics of media access control methods on WAN topologies.

  • Describe the basic characteristics of media access control methods on LAN topologies.

  • Describe the characteristics and functions of the data link frame.

Packet Tracer Labs:

  • Packet Tracer - Connecting a Wired and Wireless LAN

Chapter 4: Exam

Chapter 5: Ethernet

  • Explain how the Ethernet sublayers are related to the frame fields.

  • Describe the Ethernet MAC address.

  • Explain how a switch operates.

  • Explain how a switch builds its MAC address table and forwards frames.

  • Describe switch forwarding methods.

  • Describe the types of port settings available for Layer 2 switches.

  • Compare the roles of the MAC address and the IP address.

  • Describe the purpose of ARP.

  • Explain how ARP requests impact network and host performance.

Packet Tracer Labs:

  • Packet Tracer - Examine the ARP Table

  • Packet Tracer - Identify MAC and IP Addresses

Chapter 5: Exam

Chapter 6: Network Layer

  • Describe the purpose of the network layer in data communication.

  • Explain why the IPv4 protocol requires other layers to provide reliability. (To include: media independent, unreliable, and connectionless.)

  • Explain the role of the major header fields in the IPv4 packet.

  • Explain the role of the major header fields in the IPv6 packet.

  • Explain how a host device uses routing tables to direct packets to itself, a local destination, or a default gateway.

  • Compare a host routing table to a routing table in a router.

  • Describe the common components and interfaces of a router.

  • Describe the boot-up process of a Cisco IOS router.

  • Describe the common components and interfaces of a router.

  • Describe the boot-up process of a Cisco IOS router.

  • Configure initial settings on a Cisco IOS router.

  • Configure two active interfaces on a Cisco IOS router.

  • Configure devices to use the default gateway.

Packet Tracer Labs:

  • Packet Tracer - Configure Initial Router Settings

  • Packet Tracer - Connect a Router to a LAN

  • Upload Packet Tracer - Skills Integration Challenge

Chapter 6: Exam

Chapter 7: IP Addressing

  • Convert between binary and decimal numbering systems.

  • Describe the structure of an IPv4 address including the network portion, the host portion, and the subnet mask.

  • Compare the characteristics and uses of the unicast, broadcast, and multicast IPv4 addresses.

  • Explain public, private, and reserved IPv4 addresses.

  • Explain the need for IPv6 addressing.

  • Describe the representation of an IPv6 address.

  • Describe types of IPv6 network addresses.

  • Configure global unicast addresses.

  • Describe multicast addresses.

  • Explain how ICMP is used to test network connectivity.

  • Use ping and traceroute utilities to test network connectivity.

Packet Tracer Labs:

  • Packet Tracer - Configuring IPv6 Addressing

  • Packet Tracer - Verifying IPv4 and IPv6 Addressing

  • Packet Tracer - Pinging and Tracing to Test the Path

  • Upload Packet Tracer - Troubleshooting IPv4 and IPv6 Addressing

Chapter 7: Exam

Chapter 8: Subnetting IP Networks

  • Explain how subnetting segments a network to enable better communication.

  • Explain how to calculate IPv4 subnets for a /24 prefix.

  • Explain how to calculate IPv4 subnets for a /16 and /8 prefix.

  • Given a set of requirements for subnetting, implement an IPv4 addressing scheme.

  • Explain how to create a flexible addressing scheme using variable length subnet masking (VLSM).

  • Implement a VLSM addressing scheme.

  • Explain how to implement IPv6 address assignments in a business network.

Packet Tracer Labs:

  • Packet Tracer - Subnetting Scenario 1

  • Packet Tracer - Designing and Implementing a VLSM Addressing Scheme

  • Packet Tracer - Implementing a Subnetted IPv6 Addressing Scheme

  • Packet Tracer - Skills Integration Challenge

Chapter 8: Exam

Chapter 9: Transport Layer

  • Describe the purpose of the transport layer in managing the transportation of data in end-to-end communication.

  • Describe characteristics of the TCP and UDP protocols, including port numbers and their uses.

  • Explain how TCP session establishment and termination processes facilitate reliable communication.

  • Explain how TCP protocol data units are transmitted and acknowledged to guarantee delivery.

  • Describe the UDP client processes to establish communication with a server.

  • Compare UDP and TCP.

Packet Tracer Lab Activities:

  • Packet Tracer - Exploration of TCP and UDP Communication

Chapter 9: Exam

Chapter 10: Application Layer

  • Explain how the functions of the application layer, session layer, and presentation layer work together to provide network services to end user applications.

  • Explain how common application layer protocols interact with end user applications.

  • Explain how web and email protocols operate.

  • Explain how the IP addressing protocols operate.

  • Explain how file transfer protocols operate.

Packet Tracer Labs:

  • Packet Tracer - DNS and DHCP

  • Packet Tracer - FTP

Chapter 10: Exam

Chapter 11: Build a Small Network

  • Identify the devices used in a small network.

  • Identify the protocols used in a small network.

  • Explain how a small network serves as the basis of larger networks.

  • Explain why security measures are necessary on network devices.

  • Identify security vulnerabilities.

  • Identify general mitigation techniques.

  • Configure network devices with device hardening features to mitigate security threats.

  • Apply the commands to back up and restore an IOS configuration file.

  • Use the output of the ping command to establish relative network performance.

  • Use the output of the tracert command to establish relative network performance.

  • Use show commands to verify the configuration and status of network devices.

  • Use host and IOS commands to acquire information about network devices.

Packet Tracer Labs:

  • Packet Tracer - Configuring Secure Passwords and SSH

  • Packet Tracer - Backing Up Configuration Files

  • Packet Tracer - Troubleshooting Challenge

Chapter 11: Exam

Course Practice Final (Optional)

Course Final Exam

Cisco and SCTE·ISBE Course Evaluation

Requirements for Successful Course Completion:

  • Attend orientation and if available participate or view weekly coaching sessions.

  • Review and read online course content within the Cisco Academy.

  • SCTE·ISBE recommends that learners complete all activities and exercises within the Cisco Academy. Learners are required to upload assigned Packet Tracer (PT) exercises. The PT program must be installed prior to starting the exercises. The program and exercises can be found in the “Course Materials” section. The questions in the PT files are for the learner’s own personal reflection.

  • Average score of 80%, or greater, on all chapter exams and the course final exam.

  • Participants may take exams up to 3 times. Additional, final exam retakes may require instructor approval.

  • Course grade weights are 30% for required exercises/skills (assignments), 30% for chapter exams and 40% for the final exam. The pretest and practice final are optional.

  • For additional hands-on activities, SCTE·ISBE offers an optional practice platform called NETLAB.

  • For questions regarding the content, activities, exercises or exams, please contact your instructor directly. For all other needs, please use the “Help Desk” contact information.

  • OPTIONAL, but HIGHLY RECOMMENDED: Complete all non-assigned chapter Packet Tracers and NETLAB+ sessions!

Upon Successful Course Completion Learners will Receive:

  • SCTE·ISBE Course Completion Certificate.

  • Cisco Course Completion Certificate.

  • Certificates are provided within two weeks after course closes.

  • Three (3) recertification units (RUs) toward SCTE·ISBE certification(s) renewal.

  • Knowledge is power, and certification is proof. Certifications allow learners to be taken seriously in the networking and cable profession. Cisco offers a valuable voucher discount to help them meet their certification goal. Learners with a 75% or better (SCTE·ISBE is 80%) on the first final exam attempt are eligible for a 50% discount voucher on the retail cost of a Cisco certification exam. Exam voucher discounts must be used within three (3) months of becoming eligible and require up to a 14-day processing time.

    • The discount applies to ICND1, ICND2, CCNA composite and CCNA Security exams.

Certification Exam Information:

  • After completing CCNA 1 to CCNA 4 learners are prepared to sit for the CCNA exam number 200-125 or for those doing CCNA in two parts the Interconnecting Cisco Network Devices (ICND) 1 exam number is 100-105 and ICND 2 exam number is 200-105.

  • The SCTE·ISBE CCNA program prepare individuals for the SCTE·ISBE Internet Protocol Engineering Professional (IPEP) Industry certification.

  • NOTE: Cisco certification exams are scheduled at Pearson VUE

1/14/2019 - 4/15/2019

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