SCTE Training Instructors and Content Developers

SCTE continuosly develops education training and content to stay ahead of the ever-evolving technology in today’s growing cable telecommunications field. The Society employs the knowledge of a core group of dedicated experts consisting of experienced SCTE instructors and technical consultants from across the industry.

SCTE Instructors
Derek DiGiacomo, Senior Director, Information Technology and Energy Management Programs, SCTE
Steve Harris, Senior Director, Advanced Network Technologies, SCTE
Daniel Howard, Senior Vice President and CTO, SCTE
Rick Kelly, Network Instructor, SCTE
Travis Murdock, Standards Manager, SCTE
Pam Nobles, Director of Education and Certification, SCTE
Brady Volpe, President and Founder, The Volpe Firm, Inc.
Lamar West, Ph.D., LEW Consulting, LLC

SCTE Technical Consultants

Wes Burton, Technical Consultant, Owner, In-Transition Broadband, LLC
Steven C. Johnson, Technical Consultant, Owner/Operator, Johnson Telecom, LLC
Paul T. Schauer, Technical Consultant
Neil Serafin, Technical Consultant
George M. Wright, Technical Consultant

SCTE Instructors

Derek DiGiacomo Derek DiGiacomo
Senior Director, Information Technology and Energy Management Programs, SCTE

Derek has been with SCTE for over 12 years and his primary responsibility is managing the cable industry’s Smart Energy Management Initiative (SEMI). The SCTE’s SEMI Forum is part of SCTE’s ongoing effort to drive meaningful and substantive applications of technology that lead to improved energy management, system availability, and the reduction of energy consumption and expense. Under Derek’s leadership, SCTE has seen a dramatic 46% reduction in the dependency of grid-supplied power. Key projects contributing to this savings include: installation of 17.04 kW DC solar photovoltaic (PV) system (including Power Purchase Agreement - PPA); LED lighting research and replacement; private cloud deployment via server virtualization; and power efficient computer deployment to all of SCTE’s staff.  Derek is also involved with overseeing the Sustainability Management Subcommittee (SMS) in the SCTE Standards program. The SMS team is responsible for writing best practices and standards pertaining to energy reduction and system availability in cable systems. 

Derek’s second responsibility is the direction of SCTE’s information systems where he sets the IT strategy and leads his team in daily IT operations. Business continuity is key consideration in all off IT projects he leads. He was responsible for the newly installed hybrid power hydrogen fuel cell/PV system (which also qualifies as a sustainable initiative) at SCTE’s Exton Pennsylvania headquarters, granting SCTE 5-7 days of runtime on critical systems in the office.

He holds a Master’s of Science degree in Telecommunications and Network Management from Syracuse University.

Contact info: 610-594-7310,

Steve HarrisIPv6Forum EducCert Prog SilverEngineer logoSteve Harris,CCNP, CCIP, CWNA, IPEP
Senior Director, Advanced Network Technologies, Instructor, SCTE

As a subject matter expert in the telecommunication and information technology industries, Steve Harris develops curriculum, adult learning content, certifications, operational practices, symposiums, webinars and other technical resources at the SCTE. He is responsible for industry networking, and outreach; sales, strategic business development, academy and corporate partnerships; instructor-led vendors and instructional delivery across all disciplines. The SCTE educational programs are designed to serve more than 25K technical professionals and Corporate Alliance Partners in the international cable telecommunications industry.

Prior to his current position, Harris was responsible for the development of level-2 training curriculum for regional and national markets of Comcast.  At Comcast, he evaluated the effectiveness of the training programs, provided experienced leadership for growing technical training initiatives which led to his distinction of being the inaugural recipient of the SCTE Excellence in Cable Telecommunications L&D Award (2007).

Prior to joining Comcast, Harris spent more than thirteen years in higher education, serving as the continuing education professor, curriculum developer and network administrator, for Camden County College and Rowan University.  Harris in his early years of his career worked in electronics, servicing electrical components and circuits.

Harris holds an AS in Electronics from Camden County College and a BS in Telecommunications from Fort Hays State University. Altogether, Harris holds more than 45 industry and instructor certifications, such as the Certified Cisco Internetwork Professional (CCIP), Certified Cisco Network Professional (CCNP), IPv6 Forum Certified Engineer, Certified Wireless Network Administrator (CWNA), Motorola/Comcast Headend Subject Matter Expert (SME), CompTIA Linux+ and SCTE IP Engineering Professional (IPEP).  Harris is one of the top 10% of Certified Cisco Academy Instructors (CCAI) globally.  He also is an alumnus of the SCTE-Tuck Executive Leadership Program at Dartmouth and the SCTE-Georgia Tech Management Executive Development Program.

He has served on the SCTE NJ Chapter Board of Directors as VP (2009-’11).  Led the creation of a computer club at Camden County College (1992-’96).

Contact Steve at 800-542-5040, ext. 7324 or

Daniel Howard Daniel Howard
SCTE Fellow

As SCTE Fellow, Daniel Howard focuses on on helping SCTE, SCTE’s International Society of Broadband Experts (ISBE) and corporate and individual members to operationalize forward-looking new technologies in such next-generation areas as Wireless, Cybersecurity, DOCSIS 3.1 and the SCTE Energy 2020 program.
Daniel, who co-founded and served as CTO of Broadcom acquisition Digital Furnace, is a veteran of two decades in the cable and technology sectors. Since joining SCTE in 2010, he has significantly expanded the scope of the organization’s Professional Development programs, accelerated the development of Standards for energy management, video quality and other areas, and helped to enhance the quality and quantity of educational offerings at SCTE Cable-Tec Expo and other industry events.

A leader in recognizing the potential of IP technology for cable system operators, Daniel co-authored the industry’s DOCSIS 1.1 and 2.0 specifications, and while with Broadcom was a lead inventor on the company’s primary DOCSIS 3.0 patent. Additional contributions include the development of broadband growth models for cable system networks, evaluation of such new technologies as IPTV and Synchronous CDMA (SCDMA), and the writing of more than 50 articles, reports and international technical specifications.

Daniel holds a BS in Physics and an MS in Electrical Engineering from Georgia Tech.

Contact info: 610-594-7319,

Network Instructor, SCTE

Rick KellyRick supports SCTE's professional development team by adding his 30+ years of communications and technology advancement experience. His responsibilities include creating new training courses and update existing technical training material. In additional, Rick teaches SCTE-Cisco Academy courses such as Cisco Discovery and Exploration, along with CCNP courses.

Rick started out his communications career as a Central Office Equipment installer with GTE in 1981, where he installed channel banks and fiber optic termination equipment. From there he went on to maintain satellite earth station equipment for IDB Communications in the early 1990’s. The draw of the CLEC industry inspired him to work for TCG as an installer and equipment maintainer, and later on as an equipment engineer. In the mid 1990’s he continued his engineering pursuits as a network planner and eventually as an SS7 engineer for ICG Communications. In 2000, Rick went to work for CableLabs® as a test engineer in the PacketCable™ department. Then, in 2010, he began work for NECA as the manager of IP network analysis and training.

Rick holds an M.S. and B.S. in Telecommunications Engineering from the University of Denver, with an A.S.E.E. in Electronic Engineering from El Camino College in Los Angeles, CA. Rick maintains current CCENT and CCNA Cisco related certifications as well as a Cisco Certified Academy Instructor (CCAI) certification. He is also pursuing his CCNP.

Contact info: (484) 252-2362,

Travis MurdockTravis Murdock, CCENT
Standards Manager, SCTE

Travis Murdock joined the SCTE professional staff in May 2010 as standards administrator. Prior to joining SCTE, Travis completed a post-grad marketing internship with one of SCTE’s Expo Partners, Bentley Systems Inc. Travis is a 2009 graduate of Penn State University with a bachelor’s degree in telecommunications. His studies at Penn State included telecommunications management, marketing, and regulations. His responsibilities include the administration of SCTE’s Interface Practices (IPS), Data Standards (DSS) and Network Operations (NOS) subcommittees, along with SCTE’s interface with ANSI.

Travis is currently a Cisco Certified Entry Networking Technician (CCENT) and is pursuing his Cisco Certified Network Associate (CCNA) certification. He has used this knowledge to help launch and continue to development the SCTE IP Challenge.

Contact info: 610-594-7308,

Pam Nobles Pam Nobles, BCT, BDS, BTS, BTCS, BTCS-Data  
Director of Education and Certification, Instructor, SCTE

Pam Nobles is director of education and certification for the Society of Cable Telecommunications Engineers (SCTE). She is responsible for the development and implementation of SCTE’s certification and training programs that align with industry needs to advance the knowledge and skill levels of engineering and operations professionals.

Pam has been an active SCTE member since 1984, is a senior SCTE member, and holds the following SCTE certifications: BCT, BDS, BTS, BTCS, BTCS-Data. In 2007, after 25 years of cable MSO experience, she transitioned from SCTE volunteer to member of SCTE’s professional development team.

Pam has served the industry in various engineering and learning and development roles. She has authored numerous articles for cable trade journals in the topics of technical training, technical operations, safety, and customer service. Before joining SCTE, Nobles was with Comcast in Philadelphia, where she most recently held the position of senior director of CommTech development.

CableFax Magazine has named Pam as one of the Top Women in Cable Tech in 2006, 2010, and 2011. Nobles also was honored as SCTE Member of the Year in 2002. In 1996 she received the Women in Technology Award, presented in partnership with SCTE, Women in Cable Telecommunications (WICT), and Communications Technology magazine. She is the 1988 recipient of the Jones International "Medallion of the Alliance."

Pam holds a Master’s degree in Curriculum and Instruction, a BS in Electrical Engineering Technology, a BA in Fine Arts, and an AAS in Forestry. 

Contact info: 610-594-7305,

Brady VolpeBrady Volpe
Technical Consultant, President and Founder, The Volpe Firm, Inc.

Brady Volpe, President and Founder of The Volpe Firm, Inc., is involved in providing technology consulting services and products to cable and telecom operators & vendors World-Wide. Brady has over 20 years of broadband cable and telecommunications industry experience specializing in DOCSIS, VoIP, Video, IPTV, RF, Digital Design, IP Security, EPON, SIP, Capacity Planning, Fiber Optic Transport and Matlab Design. He earned his master’s degree in electrical engineering, graduating with Honors (4.0/4.0) from John Hopkins University Applied Physics Laboratory. He received his bachelor’s degree in electrical engineering from the Pennsylvania State University.

A highly respected speaker and industry thought leader, Brady is a frequent presenter at industry trade shows, conferences and regional seminars. He has published numerous articles in worldwide trade journals and authored several white papers on DOCSIS protocol and VoIP test and analysis. Brady lends his expertise to industry associations and protocol bodies and is often sought out as an authority on DOCSIS, PacketCable, and VoIP. In addition, Brady is a long time IEEE, SCTE and SCTE standards member. He holds patent number 7,885,195, "Test System With User Selectable Channel."

Lamar WestLamar West, Ph.D.
Technical Consultant, LEW Consulting, LLC

Lamar West has over thirty years of experience in the telecommunications industry. Twenty-eight of those years were spent at Scientific-Atlanta (Cisco Systems) where Dr. West was a Principal Engineer.  During that time he worked on all phases of CATV / HFC technology, including headend, RF transmission, set-top terminals, fiber optics and satellite earth stations. Lamar has participated in numerous conferences and symposia, with an emphasis on those concerning upstream issues.

Lamar is cited as inventor on 42 US patents and numerous international patents. He has published 19 papers and articles in the field of CATV and HFC engineering. He is currently an independent system consultant and owns LEW Consulting, LLC.

Lamar is currently participating in the effort by the SCTE to develop an "Upstream Best Practices" document. He is also actively participates in SCTE training with emphasis on fiber optic technology.


Technical Consultants

Wes BurtonWes Burton, BCE-E, BCT-E, BDS-E, BPS-E (Video-Data)
Technical Consultant, Owner, In-Transition Broadband, LLC

Wes Burton has been in the broadband telecommunications industry for over 30 years. He moved from service technician through lead technician, plant maintenance supervisor, bench technician, headend technician III to technical instructor.

Moving to Comcast, Wes was the regional technical training instructor, technical advisor, technical engineering manager and the Potomac Region Technical Learning and Development Manager.      

An active member of SCTE, Wes has served as an officer for 13 years, as well as president of the Old Dominion Chapter on three occasions. He was vice president of training for the Miss/Lou Chapter and is a member of the SCTE National Speaker’s Bureau. He served as CATV Co-chairman of the Commonwealth of the Virginia Emergency Alert System (EAS).

Wes holds a General Class FCC License, holds SCTE Emeritus Status for BCT and E as well as BPS (with video and data endorsements), and BDS.  He also served as an electronics instructor at Richmond Technical Center.

Wes was elected Region 10 Director in 1998 and served for three terms. He served on the Executive Committee for 5 years as Eastern Vice-Chairman and as the board’s Secretary.

He currently runs his own company, In-Transition Broadband, LLC, which offers learning and development services to companies and personnel who are transitioning into the new business environment as well as providing "back-to-basic" training.

Steve JohnsonSteven C. Johnson
Technical Consultant, Owner/Operator, Johnson Telecom, LLC

Steve Johnson’s 34 years in cable television include stints with United Cable, Cotten and Associates, independent consulting, and with ATC/Time Warner Cable. At Time Warner Cable, he was the company’s representative to Cable Lab’s Open Cable Initiative and oversaw FCC technical compliance, among other standards related responsibilities. Steve is the National Cable & Telecommunication Association’s (NCTA) liaison with the National Electrical Code, serving on NEC Panel 16, which reviews proposals to change telecommunications requirements within the code. He has been active in standards work with the Society of Cable Telecommunications Engineers (SCTE), Consumer Electronics Association (CEA), Advanced Television Standards Committee (ATSC), and National Electrical Code (NEC). He has served as a member of the Federal Communications Commission’s Technical Advisory Group on Emergency Alert Systems (EAS).

Steve is a past National Chairman of the Board (1997-1998) of the SCTE, member and past Chairman of the SCTE Engineering Committee, and Chairman of the SCTE EAS Subcommittee. He has served a total of 10 years on the SCTE’s Board of Directors representing Regions 2 and 10. He is a Senior Member and holds certifications as Broadband Communications Engineer Emeritus (BCE) and Broadband Premise Specialist Emeritus (BPS) with the SCTE and Television Engineer with the Society of Broadcast Engineers. He has written numerous papers and articles in the cable-engineering field.

Paul SchauerPaul T. Schauer
Technical Consultant

Paul T. Schauer has worked for several North American CATV operators and service and product vendors over the past 30-years.  Paul has experience in the disciplines of engineering, operations, and project management and in the technologies of headends, outside plant, high-speed Internet, and digital video. Paul had coordinated deployment of large and complex broadband applications and networking projects for client companies, involving resources across multiple internal departments and other support vendors.

Paul is currently working to deploy complete digital video systems targeted for smaller CATV systems, utilizing a unique downloadable CAS developed by BBT. Paul is a Registered Professional Engineer in Michigan and Colorado, is a member of the SCTE, and has represented his CATV employers on committees at CableLabs.

Neil SerafinNeil Serafin
Technical Consultant

Neil Serafin is a 42-year veteran of the Cable industry. He provides technical training to cable industry operators and original equipment manufacturers. Neil trains cable technicians, supervisors and managers in software upgrades and broadband services. Curriculum includes: software set-up of modem and set-top boxes, troubleshooting methods, safety training, service levels, AC/DC Fundamentals, in-home sales, channel bonding, National Electric Code, Telephony, Wireless and home theatre connections. Neil performs "hands-on" training in the classroom and in the field. He Instructs technicians on customer interaction (soft-skills) and critical thinking.  Neil evaluates technicians and creates instructional design programs for Adult Learning in software use.

George WrightGeorge M. Wright
Technical Consultant, Broadband Premises Professional Training

In the past three and a half decades George Wright has worked as a cable TV field technician, in plant construction, splicing fiber optics, as a technical trainer, in technical operations and in general management roles for Cox Cable, TCI, AT&T Broadband, in cable systems previously operated by Time Warner Cable and for a couple of smaller MSO’s in the Midwest and in the Southeastern portions of the USA. He has been a member of various SCTE chapters since 1984. George has worked with SCTE staff members and volunteers to update the Broadband Premises Professional training program.

SCTEweb Career Thfinal


Find a new job, or post an opening
SCTEweb Emergency Thfinal

Business Continuity Management

Resources for disaster recovery
SCTEweb EnergyMgmt Icon

Energy Management

SCTE Energy Management Program


SCTEweb Member Thfinal

Member Directory

Find and connect with your peers