This course focuses on the RF distribution of signals from the optical node to the distribution tap, including:

• System Architectures—design principles and HFC architectures
• Distribution Components—actives, passives and coaxial cable
• Signal Types—analog, modulation schemes, frequency spectrum and impairments
• Maintenance and Troubleshooting—sweeping, FCC Rules, return path, test equipment, status monitoring and troubleshooting techniques
• Safety and Construction—personal protective equipment, ladders, pole climbing, equipment and vehicle operation

Audience:  The course helps participants prepare to earn the SCTE Broadband Distribution Specialist (BDS) certification, a nationally recognized certification for individuals interested in working in the cable telecommunications industry for a cable provider or contractor.

# of Recertification Units awarded toward SCTE Recertification: Varies

Detailed Description

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at610-594-7320orprofdev@scte.org for more information.

The Broadband Premises Installation and Service course covers the knowledge needed to install and troubleshoot triple play services (voice, video, and data) for residential cable telecommunications customers. It includes customer service, troubleshooting, test equipment, measurements and service restoration related to industry-wide standards and practices, as well as instruction in the latest technologies, such as MoCA, IPv6, and digital home technology.  

Audience:  This course helps participants prepare to earn the SCTE Broadband Premises Installer (BPI) and the SCTE Broadband Premises Technician (BPT) certifications, nationally recognized certifications for individuals interested in working in the cable telecommunications industry for a cable provider or contractor.

 # of Recertification Units awarded toward SCTE Recertification: Varies

Detailed Description

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at610-594-7320orprofdev@scte.org for more information.

Broadband Transport Training covers the transport of signals, including aspects of the network from the headend to the hub and from the hub to the optical node. Specifics include:

• Fundamentals of Optics—lightwave theory
• Transport Systems—SONET, WDM, CWDM and DWDM
• Test and Maintenance of Transport Systems—impairments, tests, measurements, restoration and performance metrics
• Optical Equipment—transmitters, light sources, receivers, detectors, splicing and connectorization
• Construction—practices, considerations and safety

Audience:  This course helps participants prepare to earn the SCTE Broadband Transport Specialist (BTS) certification, a nationally recognized certification for individuals interested in working in the cable telecommunications industry for a cable provider or contractor.

# of Recertification Units awarded toward SCTE Recertification: Varies

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at610-594-7320orprofdev@scte.org for more information.

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The Business Class Services Specialist (BCSS) course provides an in-depth discussion of business class services from fundamentals to intermediate knowledge, including how to install and troubleshoot today’s cable operator business services for small-to-medium businesses.

The successful candidate will have the business services knowledge that instills employer confidence, employee value and favorably affects the metrics of the customer experience. The business services training will bridge knowledge gaps between the RF and IP services needed to support larger business networks.

Audience:  This course helps participants prepare to earn the SCTE Business Class Services Specialist (BCSS) certification, nationally recognized certifications for individuals interested in working in the cable telecommunications industry for a cable provider or contractor.

 # of Recertification Units awarded toward SCTE Recertification: Varies

Detailed Description

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

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CCNA1 Boot Camp: Networking for Home and Small Business

CCNA 1 uses a SOHO network to introduce networking concepts such as cabling, addressing, wireless, and security, and teaches students how to plan, deploy, and troubleshoot a small network.
The course focuses on the following:

• Network terminology
• Network protocols
• Local-area networks (LANs)
• Wide-area networks (WANs)
• Open System Interconnection (OSI) model
• Internet Protocol (IP) addressing
• Network standards

Audience: Anyone who desires a practical and technical introduction to the field of networking. This includes headend technicians, network operations center (NOC) staff, network engineers, network administrators, and network help-desk staff.

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 3

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information. This course is also offered online for individuals; view the schedule for all SCTE Virtual Classroom Courses.

CCNA2 Boot Camp: Working at a Small-to-Medium Business or ISP

CCNA 2: Working at a Small-to-Medium Business or ISP focuses on IP addressing, subnetting, TCP/IP, the internet and routing. Students will learn how to configure a router, manage Cisco IOS software, configure routing protocols on routers, and functions of an ISP and network services. For optimal learning, the CCNA1 and CCNA2 Boot Camps should be scheduled at least one week apart.

Prerequisite: successful completion of CCNA1 Discovery: Networking for Home and Small Businesses.

Audience: The target audience is anyone who desires a practical and technical introduction to the field of networking. This includes headend technicians, network operations center (NOC) staff, network engineers, network administrators, and network help-desk staff.

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 3

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information. This course is also offered online for individuals; view the schedule for all SCTE Virtual Classroom Courses.

The seminar provides details on the capabilities of Channel Bonding within the framework of DOCSIS 3.0 and how it will be incorporated into the cable networks. There will be detailed presentations addressing US and DS Channel Bonding, traffic engineering, bandwidth management processes, the potential impact of Channel Bonding implementation with respect to network configuration modifications, and service provisioning. We will have in-depth discussions about Channel Bonding and the implementation of this portion of the DOCSIS 3.0 specification. The breadth and depth of the course will be beneficial for those responsible for integrating DOCSIS 3.0, specifically targeting Channel Bonding functionality.

Audience: Anyone involved in engineering, operational management and implementation of DOCSIS 3.0, the migration plan from DOCSIS 1.x/2.0, the services that utilize Channel Bonding and the challenges that may be faced during integration, as well as network planners designing the architecture, network operations managers, data center personnel and systems engineering staff responsible for preparing the multitude of systems enhancements for DOCSIS 3.0 integration

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information. This course is also offered online; view the schedule for all SCTE Virtual Classroom Courses.

DOCSIS 3.0 Channel Bonding was developed in partnership with Arris.

Learn the concepts for comprehensive technical and basic system design theories as well as practical applications for broadband test equipment. This course covers math and measurements, amplifier systems, powering, coaxial cable, common cable system faults, Cumulative Leakage Index (CLI) tests, system operation and maintenance, spectrum analysis, system signal level meters, and more.
Audience:  Service, maintenance, and chief technicians serving the broadband industry

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

Discover the models at work in deploying data over telecommunications networks throughout this two-day seminar. Attendees learn the principles of digital signals and data transmission, for a better understanding of data transport protocols over local and wide area networks. Learners discuss the benefits of digital vs. analog, calculate analog-to-digital-conversion and examine digital modulation techniques. High-speed data over cable networks using DOCSIS^® cable modems is also covered.

Audience: Service, maintenance and chief technicians

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

This seminar is recommended for both independent cable and MSO technical professionals, including mid- to senior- level data technicians; maintenance and headend technicians; and engineering managers. DOCSIS^® Systems helps broadband professionals better understand the elements and implementations of DOCSIS 1.0 through DOCSIS 3.0 as well as the benefits of future DOCSIS specifications. This two-day seminar teaches operators how to quickly and easily build, deploy, manage and troubleshoot versions of DOCSIS networks. It also details: spectrum, signals and protocols; DOCSIS cable modem self-provisioning; upstream-downstream corrective measures; DOCSIS system design architecture and Cable Modem (CM) configuration; and Cable Modem Termination Systems (CMTS). In addition, participants will discover important operating requirements, security parameters and troubleshooting tips for each version.

Audience: Mid- to senior- level data technicians; maintenance and headend technicians; and engineering managers

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

DOCSIS^®Systems was developed in partnership with Cisco Systems.

This course teaches the basic functionality of Ethernet, as well as the standards, types of equipment, the provisioning process and various network architectures.

Having knowledge of Ethernet and GigE will help broadband professionals better understand the components and implementations of Ethernet technology from 10BaseT through 10GigE as well as the benefits of future enhancements. This course teaches participants to quickly and easily build, deploy, manage and troubleshoot Ethernet networks. It also explains: network architectures, protocols, frame formats, configuration and provisioning parameters. In addition, participants will discover important operating requirements and troubleshooting techniques.

Audience: Technical operations managers, advanced technical support personnel that work in the NOC, headend and field services, mid- to senior-level data technicians and engineering managers

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information. This course is also offered online; view the schedule for all SCTE Virtual Classroom Courses.

Ethernet Transport was developed in partnership with JDSU.

As the cable industry continues to move towards an IP infrastructure for video, voice and data it is critical to have the knowledge to support the Internet Protocol (IP).  This course is designed to provide cable operator personnel the practical knowledge, application and problem solving of Internet Protocol version 4 (IPv4) addressing in cable networks.  Participants will explore the white papers, standards, components and topologies that are the building blocks of IPv4.  Participants will describe the role of decimal and binary as it relates to IPv4 along with the addressing types and functions IPv4 plays in the operator’s network. A practical demonstration of subnetting, variable length subnet masks (VLSM), summarization and wild card masking will allow participants to solve real world IPv4 network scenarios.  At the end of the training session the cable operator personnel will be able to explain the importance of white papers, operation, components and real world scenarios as it relates to IPv4.

Audience:  Anyone who desires a practical and technical introduction to IPv4. This includes headend technicians, network support desk and NOCs, network engineers, network administrators, IT professionals, field support and front line technicians.

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2 RUs

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

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This seminar provides a comprehensive presentation of basic optical fiber, fiber equipment, fiber design and construction, test equipment, optical splicing and restoration, and system management. It also covers fiber-optic systems with a focus on current applications such as Wavelength Division Multiplexing (WDM), Dense Wavelength Division Multiplexing (DWDM) and 1310 or 1550 nm.
Audience:  Telecommunications technicians and engineers

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

This course is designed to provide a comprehensive technical understanding of Digital Video fundamentals and troubleshooting best practices. Participants will gain a solid understanding of Digital Video (DV), Switched Digital Video (SDV) and Moving Pictures Expert Group (MPEG) video technology, network architectures as well as common provisioning parameters and maintenance concerns in a digital video network. Beginning with an overview of digital video technology, we will then explore the components that make up a digital video network, how it works, how it is being integrated within the HFC network, trouble isolation and resolution and the benefits of deploying a switched digital video solution.

Audience:  
Advanced technical and operational personnel that will be responsible for design, integration, implementation and management of  Digital Video (DV), Switched Digital Video (SDV) and Moving Pictures Expert Group (MPEG) video components such as network architects, system engineers, technical operations managers, engineering managers, NOC managers and mid to senior level technicians.

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2 RUs

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information. This course is also offered online; view the schedule for all SCTE Virtual Classroom Courses.

Fundamentals of SDV, Digital Video and MPEG Video was developed in partnership with BigBand, IneoQuest and RGB Networks.

This course will provide details on the capabilities of IPv6 and DOCSIS^® 3.0 as well as the roles they play in the cable network management processes, the rollout aspects of phase 1 for IPv6 implementation, DOCSIS 3.0 integration, configuration, provisioning and troubleshooting the network components and the impact on the cable networks. An in-depth discussion surrounding how to operate IPv6 in tandem with IPv4 as well as the operational issues involved in configuring and managing parallel IP addressing systems is thoroughly covered in this course. The breadth and depth of the course will be beneficial for those responsible for integrating the IPv6 protocol.

Audience: Those involved in engineering the adoption of IPv6, including network planners designing the deployment of IPv6 devices such as DOCSIS^® cable modems in the network, network operations managers and data center personnel, as well as systems engineering staff responsible for preparing the multitude of systems to support IPv6

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information. This course is also offered online; view the schedule for all SCTE Virtual Classroom Courses.

IPv6: Impact on Cable Networks was developed in partnership with Cisco.

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Linux Level 1 provides detailed, fundamental information on the use and administration of a Linux distribution. The seminar provides hands-on training to effectively use, customize, and script common command-line utilities. It also covers installation, package management, and user management procedures.

Audience: Beginning Linux system administrators who are interested in learning essential administration skills for a Linux operating system.

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 3 RUs

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

MPEG Video provides a thorough background in MPEG technology and digital video encoding formats. It begins with baseband digital media theory and moves on to the fundamentals of encoding/multiplexing, the characteristics and purpose of MPEG, MPEG4/AVC, and artifacts and their sources, and the IP based transmission of video.

Audience:  Technical personnel, system engineers, network operation center engineers, headend technicians, division / regional support teams that will be responsible for maintaining, troubleshooting, designing, implementing and managing video signals and equipment.

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

The Return Path seminar zeroes in on design, set-up, certification and troubleshooting for the reverse system. It is presented in three sections: design and set up, maintenance and troubleshooting, and application, for a more detailed understanding of reverse spectrum characterization, monitoring, testing, and repairing. Attendees learn how to calculate return path losses and determine optimum levels for both distribution and fiber networks.

Audience: Telecommunications technicians and engineers

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

Field operations supervisors are typically promoted to supervisor from the field technician ranks because they are good technicians. Often, these supervisors have had little training or experience in supervising and coaching others. In addition, these supervisors find they are challenged when learning to set priorities for their many tasks, managing their time, and maintaining their technical knowledge. Supervisor 101 addresses these concerns.

Supervisors will gain an understanding of their role as related to business metrics, customer service, and safety. They will refresh their knowledge on basic installation practices and procedures and will be prepared to take the SCTE BPI certification. In addition, they will gain the skills and confidence to provide the necessary coaching to their direct reports. Leadership attributes include goal setting, time management, project management, and adult learning principles. Building coaching and time management skills will be emphasized. Supervisors will have the opportunity to develop better coaching skills by practicing in a safe environment.

Audience:

•  Technical front line supervisors (contractors and cable operators) existing and who are new to a supervisory position, and
•  Technicians who are preparing for promotion to supervisor
  

# of Recertification Units awarded toward SCTE Recertification: 1-3

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

This unique seminar teaches telecommunications industry supervisors, lead technicians and trainers how to better facilitate learning in a work or classroom environment. It focuses on developing attendees' teaching skills, with multiple opportunities for practice and feedback. Train the Trainer participants discover the most effective methods for adult instruction and how to help students apply new knowledge. It features materials from SCTE's training programs.

Audience: Telecommunications industry supervisors, lead technicians and trainers

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 3

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

The Troubleshooting Voice over Internet Protocol (VoIP) seminar is designed to introduce participants to the practical aspects of troubleshooting IP voice service as delivered over a broadband HFC network at both the IP Layer and the DOCSIS layer. The goal of the Troubleshooting Voice over Internet Protocol (VoIP) workshop is to reinforce participants' existing knowledge of VoIP and develop new knowledge and skills relating to the isolation and resolution of real-world VoIP technical problems

Audience: Technical operations managers, plant managers, technical supervisors, project managers, senior technicians and engineers who have responsibility for operating and maintaining VoIP systems.

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

Troubleshooting Voice Over Internet Protocol (VoIP) was developed in partnership with ARRIS, Cedar Point Communications, JDSU and Sunrise Telecom.

Understanding the technologies supporting today’s cable telecommunications architecture is critical to making informed business decisions, thus maximizing an organization’s potential. In addition to learning about the core hybrid fiber-coaxial (HFC) architecture, participants will learn about the technologies used to deliver high-speed data, video, IP telephony, as well as networking at the subscriber’s premises.  The course will then explore how to hold it all together with operation and business support systems.  In the conclusion learners will get a glimpse of the future.

Audience:  This workshop is for nontechnical managers, including:

• executives
• marketing managers
• public and government affairs managers
• customer service managers, or anyone in a nontechnical management role who needs on-demand access to high-level knowledge of the technologies used in a typical HFC network

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 1.5

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 orprofdev@scte.org for more information.

Wireless Level 1 CWTS provides a foundation of knowledge for entering into or advancing within the wireless networking industry. From basic RF theory and regulatory requirements to implementation of WLAN devices, this seminar focuses on bringing Wi-Fi technical professionals up-to-speed on the latest in 802.11 technologies in a practical way.
This course prepares participants to earn the CWTS^® – Certified Wireless Technology Specialist certification. CWTS testing is available through Pearson VUE testing centers and is not part of the onsite training.

Audience: Customer facing technicians, sales engineers, project managers, and networkers new to Wi-Fi

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.

Wireless Level 2 CWNA introduces the fundamentals of RF behavior and covers the features and functions of WLAN components.  Participants will gain the skills to successfully survey, install, and administer enterprise Wi-Fi networks.

This course prepares participants to earn the CWNA^® Certified Wireless Network Administrator certification. CWNA testing is available through Pearson VUE testing centers and is not part of the onsite training.

Audience:

• Network administrators and network engineers who are interested in furthering their knowledge of wireless technologies
• Individuals who are interested in obtaining the CWNA Certification

Detailed Description

# of Recertification Units awarded toward SCTE Recertification: 2

This seminar can be presented onsite at your company or chapter at a time that is convenient for you. Contact Susan Parno at 610-594-7320 or profdev@scte.org for more information.