Business Class Services Specialist (BCSS)

The BCSS certification describes the knowledge of an experienced technician who will perform business-level installations for small to medium business class customers. Successful candidates have the knowledge to install and troubleshoot as required to repair or restore the customer’s business service. Topic categories include:

  • Enterprise Voice
  • Ethernet Services
  • Performance Verification
  • Fault Management
  • Customer Service
  • HFC Networks
  • Networking Fundamentals
  • Managed Services

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One (1) proctored 50-question multiple-choice exam, no prerequisites
Exam Time Limit: 2 hours
Exam Cost: SCTE members: $110; Non-members: $150

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Business Class Service Specialist (BCSS) FAQs

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