Technological advances are constantly changing the way the cable industry offers and maintains services that delight our customers. Some recent examples are DOCSIS® 3.1, the Internet of Things, fixed-mobile convergence, network functions virtualization, proactive network maintenance, test automations, blockchain security, and data analytics.
The SCTE•ISBE Innovators Award annually recognizes a company that has introduced a service or product that embraces a technological advance and profoundly improves or expands service offerings to our customers.
Nominations for the 2018 award are due by June 30, 2018. To nominate an SCTE•ISBE an individual, organization or group, please use the
The inaugural Innovators Award was presented to Guavus for its Guavus Reflex.
Operators strive to deliver the best possible experience while controlling the cost of care and field operations. Guavus’s Reflex platform provides critical context and the ability to predict outcomes with deterministic data. This gives operators an unprecedented view into their customers’ experience, allowing them to prioritize resources and ultimately leading to proactive service assurance. By using Reflex, operators can reduce operational expenditures while taking steps toward enabling a self-healing, proactive network that offers world-class customer experiences.