Business Class Services Specialist Course


The course is available in two formats. Both formats use the same online course materials but differ in the starting dates and the students’ interaction with the instructor. In both formats, students spend approximately 6-10 hours per week, on average, completing the various course activities.
Course Formats:


On Demand:  Learners study at their own pace, register for the course at any time, and then have access to the online presentations for 8 weeks after they register. Participants are encouraged to contact the instructor for questions and discussion.

: Participants view online course materials and complete learning activities on their own time and attend scheduled live, interactive instructor coaching sessions. The timing of the weekly coaching sessions is determined by the students and instructor during the orientation held on the first day of class. These courses are scheduled throughout the year and have a specific start and stop date.